Calspan Corporation

  • Ramp Agent Supervisor - BWI

    Job Locations US-MD-Baltimore
    Job ID
    2018-1080
    Category
    Airport Services
    Type
    Regular Part-Time
  • Overview

    The Ramp Agent Supervisor is responsible for providing guidance and direction to the Ramp Agents as well as playing a vital role in the overall customer experience by making sure that our travelers’ luggage arrives to their destination in a safe and efficient manner.

    Responsibilities

    • Delegate and monitor work assignments. Provide timely constructive feedback regarding work performance, attendance, punctuality and demonstration of the company’s values.
    • Communicate issues of non-performing employees to management.
    • Comfortably and continuously lift/move 50 lbs. of cargo and baggage on and off aircraft and transport it between aircraft, airport terminals and air cargo facilities.
    • Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations.
    • Operate motorized equipment.
    • Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
    • Perform other duties as assigned.

    Qualifications

    • Valid Driver’s License
    • Availability to work evenings, weekends, weekdays, overtime, holidays and split-shift as needed
    • Professional appearance and demeanor
    • Fluent in English language
    • Physical requirements: vision, hearing, twisting, lifting up to 70 lbs, kneeling, carrying, walking, pushing/pulling, climbing, bending
    • Ability to pass pre-employment background check and drug screen
    • Ability to obtain and maintain a SIDA badge (fingerprinting)
    • Ability to work safely in outdoor weather conditions
    • Excellent customer service skills with airline customer
    • Basic computer skills needed for pre-test, initial training and recurring training.
    • People-oriented and highly motivated
    • Must have a positive and cooperative attitude and the ability to communicate clearly and effectively with fellow team members and supervisors
    • Reading, writing, math and communication skills
    • High School Diploma/GED
    • Minimum 3+ years’ experience in a related discipline or;
    • A combination of education and experience equivalent to above
    • Prior Airline service experience a plus

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